Hisense 2024 Multi-Buy Promotion
Terms and Conditions
By participating in the Promotion and/ or submitting a claim, you are agreeing to these Terms and Conditions. A full copy of these Terms and Conditions is published at https://multibuy2024.hisensepromotions.co.uk.
1. The Promoter
1.1. The Promoter is: Hisense UK Limited of Ground Floor, Munroe Court White Rose Office Park, Millshaw Park Lane, Leeds, England, LS11 0EA.
2. The Promotion
2.1. The title of the promotion is "Hisense 2024 Multi-Buy Promotion".
3. Key Conditions of the Promotion
3.1. The promotion is an offer by the Promoter, allowing a participant to claim a cashback sum (the "Reward") if they have spent £750 or more on two or more different "Qualifying Products" purchased directly from one or more "Participating Retailer(s)" during the period 24 April 2024 to 16 July 2024 (inclusive) (the "Promotion Purchase Period").
3.2. In order to claim your Reward you must complete an online claim form, as set out in Section 4, below ("Claim Form") between 31 July 2024 and 27 August 2024 (the "Promotion Claim Period").
3.3. Claims Forms must comply with the following requirements:
3.3.1. there is a limit of one claim per household;
3.3.2. each Claim Form must include at least two (but no more than ten) different Qualifying Products;
3.3.3. each purchase of a Qualifying Product can only be included on one Claim Form; and
3.3.4. all Qualifying Products included on any one Claim Form must be different Qualifying Products.
3.4. In order to be eligible for a Reward the total value of the Qualifying Products on each Claim Form ("Total Spend") must amount to at least £750. The value of the Reward will depend on the Total Spend as follows:
Total Spend |
Reward Amount |
£750.00 - £999.99 |
£100 |
£1,000.00 - £1,499.99 |
£200 |
£1,500.00+ |
£300 |
3.5. Participating Retailers are listed in ANNEX 1 to these Terms and Conditions. Qualifying Products must be purchased directly from the Participating Retailer's own physical or online stores and purchases via third party sites will not qualify. You may purchase the Qualifying Products from one or more of the Participating Retailers and the purchases do not need to be made on the same date in order to be eligible provided that the transactions all occur during the Promotion Purchase Period.
3.6. The Qualifying Products are detailed in ANNEX 2 to these Terms and Conditions.
3.7. The Reward will only be issued once a claim has been validated in accordance with Sections 4 and 5 below. Proof of purchase will be required, including verification of a valid product serial number for the Qualifying Products you have purchased.
3.8. The Reward will be paid by bank transfer or by Revolut transfer, within twenty eight (28) days of verification of the claim. You will be required to provide your bank account details or Revolut account details to receive the Reward.
4. Eligibility Requirements
4.1. The promotion is open to residents of the UK who are aged eighteen (18) or over.
4.2. The promotion is not open to employees of the Promoter or its holding or subsidiary companies or agents or members of their immediate families or households or to anyone involved in the administration of the Promotion.
4.3. This is a consumer only promotion. Any purchases of the Qualifying Products on a trade or wholesale basis are excluded from the Promotion.
4.4. Any purchases of Qualifying Products as graded goods, ex-display goods, seconds or where they are otherwise known to be imperfect goods, or as replacements, are excluded from the Promotion.
4.5. No Reward can be claimed in respect of Qualifying Products which have been ordered, where that order has been subsequently cancelled. Similarly, no Reward can be claimed where you have purchased a Qualifying Product, but have subsequently returned the product. You will not be permitted to claim a Reward until the Promotion Purchase Period opens. By submitting a claim, you are confirming and representing to us that you have not cancelled your order for any Qualifying Product and/ or returned any Qualifying Product, in respect of which your claim is made. If you do receive a Reward in respect of a Qualifying Product, contrary to this provision, or where you subsequently cancel your order or return the Qualifying Product, you agree to return the Reward to the Promoter.
4.6. Only purchases of Qualifying Products made directly from a Participating Retailer's own physical or online stores will be eligible for the Reward. Where the Participating Retailer is Amazon, purchases will only qualify where Amazon is specifically listed as the seller of the Qualifying Product. Any other purchases via Amazon or any other third-party sites (such as eBay) are specifically excluded from this Promotion.
4.7. In claiming a Reward, you confirm that you are eligible to do so and eligible to claim. The Promoter may require you to provide proof that you are eligible to make a claim as well as proof of your identity.
5. How to Claim
5.1. Claims can only be made online by completing the Claim Form which will be made available at https://multibuy2024.hisensepromotions.co.uk during the period 31 July 2024 and 27 August 2024 (the "Promotion Claim Period"). You must wait for the Promotion Claim Period to commence before submitting the Claim Form. However, you can register your email address to be sent a reminder for when the claim window is open at https://multibuy2024.hisensepromotions.co.uk.
5.2. When making a claim you will be required to provide your full name, address, phone number, email address, details of valid Hisense product codes, Hisense product serial numbers and purchase dates for the Qualifying Products you have purchased, as well as details of the Participating Retailers from whom you purchased the products and proof of purchase.
5.3. Proof of purchase must be in the form of a copy of a valid receipt for the purchase of a Qualifying Product from a Participating Retailer during the Promotion Purchase Period and must include Participating Retailer name, Qualifying Product model code or name, date of purchase, and purchase price.
5.4. We also reserve the right to require you to provide proof of your identity.
5.5. Claims will only be accepted where: (i) a participant has spent £750 or more on a minimum of two (2) different Qualifying Products purchased from Participating Retailers during the Promotion Purchase Period; and (ii) a participant has completed the Claim Form (including no more than ten Qualifying Products), providing all required information, including proof of purchase and a valid product serial number, during the Promotion Claim Period.
5.6. Once a completed Claim Form has been received by the Promoter, the participant will receive a confirmation of receipt by email. The Promoter may then take steps to validate each purchase included in the Claim Form.
5.7. Where all of the purchases in the Claim Form can be validated, the participant will be notified by email. You will be asked how you want the Reward to be paid and to provide us with valid bank account details or Revolut account details to receive the Reward. The Reward will be calculated in accordance with the table at clause 4 above and will be issued by bank transfer/ Revolut transfer within 28 days of validation using the account details you have provided.
5.8. Where any purchases included on a Claim Form are rejected or cannot be validated, the participant will be notified by email. Where missing information is needed to verify any purchases included on the Claim Form, the participant will be given a reasonable opportunity to provide the missing information, but in all cases any missing information must be provided by not later than 24 September 2024 ("Validation Date"). The total value of the Reward will then be calculated in accordance with the table at clause 4 above and will be based only on purchases of Qualifying Products included in the Claim Form which the Promoter has been able to validate based on information provided by the participant before the Validation Date. If a Reward is payable to the participant, it will be issued within 28 days of the Validation Date, using the account details you have provided.
5.9. The Promoter cannot accept responsibility in circumstances where Rewards cannot be issued or are issued in error (e.g. to the wrong bank/ Revolut account) where you have provided incorrect or out of date information or accounts details in connection with your claim.
5.10. For help with claim applications participants should visit https://multibuy2024.hisensepromotions.co.uk.
6. General Conditions
6.1. The Promoter will not accept responsibility for claim applications which are lost, delayed in transit, misdirected or which otherwise do not reach the Promoter, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, except in cases of negligence, fault or deliberate act or omission of the Promoter or its agents.
6.2. The Promoter will not accept responsibility for any claim applications which are rejected or cannot be verified within the required timeframes or for any other issues, due to the provision by a participant of incorrect or incomplete information or contact details or bank/ Revolut account details.
6.3. The Promoter reserves the right to carry out investigations and/ or take such other action as may be reasonable under the circumstances, to protect itself from fraudulent and/ or invalid claims, including (without limitation), by requesting participants to provide additional information and/ or documentation in support of their claim and/ or by seeking verify and or validate information and/ or documentation provided with relevant third parties (including retailers). The Promoter reserves the right to reject any claims which (in its reasonable opinion) may be fraudulent or invalid. Where the Promoter has reasonable grounds to believe that a fraudulent or invalid claim has been made, the Promoter reserves the right to refer the matter to any applicable law enforcement authorities.
6.4. This promotion and these Terms and Conditions do not affect your statutory rights. Faulty and defective products and products which are subject to consumer credit and distance selling transactions can be returned to the retailer for a replacement or refund, as provided for, and in accordance with, the laws in force in the country of purchase.
7. Data Protection
7.1. The Promoter is the data controller for all personal information collected via the claim portal (at https://multibuy2024.hisensepromotions.co.uk) and included in promotion claims. The Promoter will only process your personal information for the purposes of running the Promotion, verifying, handling and fulfilling claims, dealing with disputes, investigating fraud and invalid claims and (if you consent) for marketing purposes.
7.2. The Promoter uses the services of Benamic Unlimited Company (acting as a data processor) as a fulfilment agency to assist it in administering the Promotion and verifying and fulfilling claims in accordance with these Terms and Conditions.
7.3. Please refer to our Privacy Policy at https://multibuy2024.hisensepromotions.co.uk for further information as to how the Promoter will process your personal information in connection with this Promotion.
8. General
8.1. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter reserves the right, at its sole discretion, to exclude you from participating in the Promotion (or any similar future promotions) or from submitting claims or using the claims portal.
8.2. The Promoter reserves the right to suspend or cancel the Promotion and/ or to amend these Promotion Terms and Conditions at any time where (in its reasonable discretion) it considers it to be desirable or necessary to do so or where this is necessary due to circumstances beyond its reasonable control.
8.3. These Terms and Conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.
These Terms and Conditions were last updated on 09.04.2024.
ANNEX 1
PARTICIPATING RETAILERS*
Amazon (Purchases of Qualifying Products on Amazon will only be eligible if they are made directly from Amazon and Amazon is listed as the seller of the Qualifying Product). |
AO |
Appliances Direct |
Appliance City |
Argos |
Basil Knipe Electrics |
Buy It Direct |
B&Q |
Crampton & Moore |
Costco |
Currys |
Euronics Group members |
Homebase |
Home Essentials |
Hughes |
JD Williams |
Littlewoods |
Marks Electrical |
Peter Tyson |
Richer Sounds |
Stellisons Electrical |
Studio |
Very |
*Important Note: Qualifying Products must be purchased directly from the Participating Retailer's own physical or online stores. Purchases (even from Participating Retailers) via third party sites (such as eBay and Amazon) will not qualify. Where the Participating Retailer is Amazon.co.uk purchases will only qualify where Amazon is specifically listed as the seller of the Qualifying Product.
ANNEX 2
QUALIFYING PRODUCTS AND REWARDS
Model |
Product Category |
Product Type |
75U8NQTUK |
TV |
Mini-LED TV |
65U8NQTUK |
TV |
Mini-LED TV |
75U7NQTUK |
TV |
Mini-LED TV |
65U7NQTUK |
TV |
Mini-LED TV |
55U7NQTUK |
TV |
Mini-LED TV |
75U6NQTUK |
TV |
Mini-LED TV |
65U6NQTUK |
TV |
Mini-LED TV |
55U6NQTUK |
TV |
Mini-LED TV |
50U6NQTUK |
TV |
Mini-LED TV |
65A7NQTUK |
TV |
QLED TV |
85E7NQTUK PRO |
TV |
QLED TV |
75E7NQTUK PRO |
TV |
QLED TV |
65E7NQTUK PRO |
TV |
QLED TV |
55E7NQTUK PRO |
TV |
QLED TV |
85E7NQTUK |
TV |
QLED TV |
75E7NQTUK |
TV |
QLED TV |
65E7NQTUK |
TV |
QLED TV |
85A6NTUK |
TV |
4K UHD TV |
75A6NTUK |
TV |
4K UHD TV |
75U8KQTUK |
TV |
Mini-LED TV |
65U8KQTUK |
TV |
Mini-LED TV |
100U7KQTUK |
TV |
Mini-LED TV |
85U7KQTUK |
TV |
Mini-LED TV |
75U7KQTUK |
TV |
Mini-LED TV |
PX2TUK-PRO |
TV |
Laser TV |
C1TUK |
TV |
Laser TV |
RQ768N4GBE |
Cooling |
Multi-Door Fridge Freezer |
RQ760N4SBFE |
Cooling |
Multi-Door Fridge Freezer |
RQ760N4SASE |
Cooling |
Multi-Door Fridge Freezer |
RQ758N4SWSE |
Cooling |
Multi-Door Fridge Freezer |
RQ758N4SWFE |
Cooling |
Multi-Door Fridge Freezer |
RQ758N4SASE |
Cooling |
Multi-Door Fridge Freezer |
RQ5P470SMIE |
Cooling |
Multi-Door Fridge Freezer |
RQ5P470SMFE |
Cooling |
Multi-Door Fridge Freezer |
RQ563N4SI2 |
Cooling |
Multi-Door Fridge Freezer |
RQ563N4SF2 |
Cooling |
Multi-Door Fridge Freezer |
RF815N4SESE |
Cooling |
Multi-Door Fridge Freezer |
RF793N4SASE |
Cooling |
Multi-Door Fridge Freezer |
RF749N4SWSE |
Cooling |
Multi-Door Fridge Freezer |
RF749N4SWFE |
Cooling |
Multi-Door Fridge Freezer |
RF728N4SBFE |
Cooling |
Multi-Door Fridge Freezer |
RF728N4SASE |
Cooling |
Multi-Door Fridge Freezer |
RF632N4WIE |
Cooling |
Multi-Door Fridge Freezer |
RF632N4WFE |
Cooling |
Multi-Door Fridge Freezer |
RF632N4BCE |
Cooling |
Multi-Door Fridge Freezer |
RF540N4WIE |
Cooling |
Multi-Door Fridge Freezer |
RF540N4WFE |
Cooling |
Multi-Door Fridge Freezer |
FMN470W20E |
Cooling |
Multi-Door Fridge Freezer |
RS840N4WFE |
Cooling |
American SBS Fridge Freezer |
RS840N4WCE |
Cooling |
American SBS Fridge Freezer |
RS818N4TIE |
Cooling |
American SBS Fridge Freezer |
RS818N4TIC |
Cooling |
American SBS Fridge Freezer |
RS818N4TFE |
Cooling |
American SBS Fridge Freezer |
RS818N4IIE |
Cooling |
American SBS Fridge Freezer |
RS818N4IFE |
Cooling |
American SBS Fridge Freezer |
RS694N4TZE |
Cooling |
American SBS Fridge Freezer |
RS694N4TIE |
Cooling |
American SBS Fridge Freezer |
RS694N4TFE |
Cooling |
American SBS Fridge Freezer |
RS694N4TBE |
Cooling |
American SBS Fridge Freezer |
RS694N4ICE |
Cooling |
American SBS Fridge Freezer |
RS694N4IBE |
Cooling |
American SBS Fridge Freezer |
RS694N4BCE |
Cooling |
American SBS Fridge Freezer |
RS694N4BBE |
Cooling |
American SBS Fridge Freezer |
RB645N4BFE |
Cooling |
Combi Fridge Freezer |
RB645N4BIE |
Cooling |
Combi Fridge Freezer |
RM469N4ACEUK |
Cooling |
Combi Fridge Freezer |
RM469N4AFEUK |
Cooling |
Combi Fridge Freezer |
RB470N4SICUK |
Cooling |
Combi Fridge Freezer |
RB470N4SFCUK |
Cooling |
Combi Fridge Freezer |
RB440N4ACA |
Cooling |
Combi Fridge Freezer |
RB435N4WWE |
Cooling |
Combi Fridge Freezer |
RB435N4WFE |
Cooling |
Combi Fridge Freezer |
RB435N4WCE |
Cooling |
Combi Fridge Freezer |
RB435N4BWE |
Cooling |
Combi Fridge Freezer |
RB435N4BFE |
Cooling |
Combi Fridge Freezer |
RB435N4BCE |
Cooling |
Combi Fridge Freezer |
RB390N4RYDUK |
Cooling |
Retro Combi Fridge Freezer |
RB390N4RBDUK |
Cooling |
Retro Combi Fridge Freezer |
RIB312F4AWE |
Cooling |
Integrated Combi Fridge Freezer |
RIL391D4AWEUK |
Cooling |
Integrated Tall Fridge |
RL415N4ACE |
Cooling |
Tall Larder Fridge |
FIV276N4AWEUK |
Cooling |
Integrated Tall Freezer |
FV298N4ACE |
Cooling |
Tall Larder Freezer |
BSA66346PDBGUK |
Cooking |
Built-In Single Oven |
BSA66346ADBGUK |
Cooking |
Built-In Single Oven |
BSA65336PX |
Cooking |
Built-In Single Oven |
BSA65332AX |
Cooking |
Built-In Single Oven |
BSA65222PXUK |
Cooking |
Built-In Single Oven |
BSA65222PBUK |
Cooking |
Built-In Single Oven |
BIM45342ADBGUK |
Cooking |
Built-In Compact Single Oven with Microwave |
BIM44321AX |
Cooking |
Built-In Compact Single Oven |
BID99222CXUK |
Cooking |
Built-In Double Oven |
BID95211XUK |
Cooking |
Built-In Double Oven |
BID95211BGUK |
Cooking |
Built-In Double Oven |
BID79222CXUK |
Cooking |
Built-Under Double Oven |
BID75211XUK |
Cooking |
Built-Under Double Oven |
BID75211BGUK |
Cooking |
Built-Under Double Oven |
HDE3211BIBUK |
Cooking |
Cooker |
I8433C |
Cooking |
Induction Hob |
GG773B |
Cooking |
Gas Hob |
GM773XF |
Cooking |
Gas Hob |
HAS949BSC |
Cooking |
Venting Induction Hob |
WDH14BG |
Cooking |
Warming Drawer |
WF7S1247BB |
Laundry |
Washing Machine |
WF5S1245BW |
Laundry |
Washing Machine |
WF5S1245BB |
Laundry |
Washing Machine |
WF5S1045BW |
Laundry |
Washing Machine |
WF3S9043BW3 |
Laundry |
Washing Machine |
WF3S8043BW |
Laundry |
Washing Machine |
WF3S1243BW3 |
Laundry |
Washing Machine |
WF3S1043BW3 |
Laundry |
Washing Machine |
WF3S1043BB3 |
Laundry |
Washing Machine |
WD5S1245BW |
Laundry |
Washer Dryer |
WD5S1045BW |
Laundry |
Washer Dryer |
WD5S1045BT |
Laundry |
Washer Dryer |
WD3S9043BW3 |
Laundry |
Washer Dryer |
WD3S9043BB3 |
Laundry |
Washer Dryer |
WD3S8043BW3 |
Laundry |
Washer Dryer |
WD3S1043BW3 |
Laundry |
Washer Dryer |
DH7S107BB |
Laundry |
Heat Pump Dryer |
DH5S102BW |
Laundry |
Heat Pump Dryer |
DH5S102BB |
Laundry |
Heat Pump Dryer |
DH3S902BW3 |
Laundry |
Heat Pump Dryer |
HV693C60UK |
Dishwashers |
Integrated Dishwasher |
HV673C61UK |
Dishwashers |
Integrated Dishwasher |
HV673C60UK |
Dishwashers |
Integrated Dishwasher |
HV673B60UK |
Dishwashers |
Integrated Dishwasher |
HV643D60UK |
Dishwashers |
Integrated Dishwasher |
HS693C60XADUK |
Dishwashers |
Freestanding Dishwasher |
HS673C60XUK |
Dishwashers |
Freestanding Dishwasher |
HS673C60WUK |
Dishwashers |
Freestanding Dishwasher |
HS643D60XUK |
Dishwashers |
Freestanding Dishwasher |
HS643D60WUK |
Dishwashers |
Freestanding Dishwasher |